Security & Privacy

Your manufacturing data security is our top priority. Learn how we protect your information. If you have any questions email our security team [email protected].

Infrastructure Security

Threaded's security infrastructure is built on industry-leading providers and services:

Cloud Infrastructure

  • Amazon Web Services (AWS) - Enterprise-grade cloud hosting with SOC 2 compliance
  • Cloudflare - Global CDN, DDoS protection, and web application firewall
  • AWS RDS - Managed database services with automated backups and encryption

Security & Monitoring

  • AWS GuardDuty - Threat detection and continuous security monitoring
  • AWS CloudTrail - Comprehensive audit logging and compliance tracking
  • Let's Encrypt - SSL/TLS certificates with automatic renewal

Authentication & Access

  • AWS IAM - Fine-grained access controls and role-based permissions

Data & Communications

  • AWS KMS - Key management and encryption services
  • Mailgun - Secure email delivery

AI & Data Privacy

Threaded uses AI to enhance your manufacturing workflows while maintaining strict data privacy and security standards:

AI Model Usage

  • Inference Only - We use AI models strictly for inference to assist your workflows, never for training
  • Anthropic Claude - Advanced AI assistant with constitutional AI safety principles
  • OpenAI GPT Models - Industry-leading language models with enterprise data protection
  • Google Gemini - Multimodal AI model with enterprise-grade security

Data Protection

  • Zero Training Data - Your prompts and data are never used to train or improve AI models
  • Enterprise API Terms - All AI providers operate under enterprise agreements with data isolation
  • Prompt Isolation - User queries are processed independently without cross-customer data exposure

How It Works

When you interact with Threaded's AI chat features, your data follows this secure process:

  1. 1 Your request is encrypted and sent to our secure infrastructure
  2. 2 We format your query with manufacturing context while maintaining data isolation
  3. 3
    The AI model processes your request using inference only - no data retention or training
    • Inference uses pre-trained model weights to generate responses without modifying the model or storing your data
  4. 4 The response is delivered back to you through our encrypted channels

Learn more about AI in Manufacturing

Security Certifications and Frameworks

Threaded adheres to industry-standard security frameworks and maintains rigorous compliance certifications:

Compliance Standards

AICPA SOC 2

Comprehensive security, availability, and confidentiality controls

Type I Audit report available
Type II Currently in Audit Window

Security Frameworks

NIST 800-171 Coming Soon

Information security management system standards

Trust Center

Access detailed security documentation, compliance reports, and certifications in our dedicated Trust Center.